This section gives information on the calls and incidents that the Service has attended, along with our Performance Indicators. Our incidents fall into the following groups; fire, special service, false alarms.
Primary Fire - includes all fires in buildings, vehicles and most outdoor structures or any fire involving casualties, rescues or fires attended by five or more fire engine.
Secondary fires- these are smaller fires, like grass, bin or rubbish fires
These are non-fire incidents and include things like road traffic collision, people locked in or out, lift rescues etc.
Malicious False Alarms - this is when people deliberately call about false or fictitious incidents
Good Intent False Alarms - calls made in good faith in the belief that there is an incident.
False Alarm due to Apparatus - when an automated fire alarm (AFA) goes off (in non-domestic premises), but there is no actual fire