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Performance indicators

Performance Indicators for Freedom of Information, Data Protection and CCTV Requests

The performance indicators for requests made under the Freedom of Information Act and Data Protection Act, as well as CCTV requests, compliments received and complaints received can be found here.

Corporate Performance Indicators for 2017/18

(1st April 2017 to 31st March 2018)

We also provide updates on our performance against our performance indicators in reports to the Audit and Performance Review Committee. Copies of these reports can be found under the Committee Papers section of the website. You may also request further information by submitting a Freedom of Information Request

 

 

Actual 2017/18

Per 100,000 population

Five Year Average (2012/17)

Actual vs 5 year average

 
 

1

Number of Fire Deaths

 

 

Total Number of fire deaths

3

0.4

3.4

Green

 

 

Accidental

3

0.4

3.0

Green

 

 

Deliberate

0

0.0

0.4

Green  

2

Number of Fire Injuries

 

 

Total Number of fire injuries

40

5.0

40.2

Green

 

 

Accidental

33

4.1

36.0

Green

 

 

Deliberate

7

0.9

4.2

Red

 

3

Number of Road Traffic Collisions – Killed or Seriously Injured (KSI)

 

 

Attended by the FRS

106

13.2

96.2

Red

 

4

Number of Road Traffic Collisions

 

 

Attended by the FRS

387

48.1

485.4

Green

 

5

Number of Fires

 

 

Total Number

1750

217.3

1831.8

Green

 

 

Accidental

1154

143.3

1275

Green

 

 

Deliberate

596

74.0

556.8

Green

 

 

       

 

 

 

 

Actual 2017/18

Per 10,000 buildings

Five Year Average (2012/17)

Actual vs 5 year average

 
 

6

Number of Domestic Building Fires

 

 

Total Number

509

14.5

560.8

Green

 

 

Accidental

481

13.7

537.2

Green

 

 

Deliberate

28

0.8

23.6

Red

 

7

Number of Non Domestic Building Fires

 

 

Total Number

271

78.3

291.8

Green

 

 

Accidental

218

63.0

246.4

Green

 

 

Deliberate

53

15.3

45.4

Red

 

 

           
    Actual 2017/18    Five Year Average (2012/17)  Actual vs 5 year average  

8

Total Number of Rescues

 

 

Total Number (of the rescues detailed below)

309

 

315

Green

 

 

From fires (number of people)

28

 

29.6

Green

 

 

From RTCs (number of people)

180

 

191.8

Green

 

 

Animals - Agricultural

28

 

31.6

Green

 

 

Animals – Other

73

 

62

Red

 

9

Flooding

 

 

Attended by the FRS

183

 

270.6

Green

 

10

Malicious Calls

 

 

Total Number

104

 

149.8

Green

 

 

Attended by the FRS

74

 

108.2

Green

 

 

Not Attended

30

 

41.6

Green

 

11

Number of false alarms from automatic fire alarms apparatus

 

 

Attended by the FRS

2095

 

2662.8

Green

 

 

Not Attended

858

 

883

Green(1)

 

 

 

 

 

 

Actual 2017/18

 

Five Year Average (2013/18)

Actual vs 5 year average

 

12

Number of working days lost due to sickness absence for all staff (excluding RDS)                             

 

 

Short Term

1187 

 

1113.3

Red 

 

 

Long Term

1398

 

1815.5

Green

 

 

           

 

Number of working days lost due to sickness absence for RDS staff                  

 

 

Short Term

1103

 

941.2

Red 

 

 

Long Term

2649

 

2464.6

Red 

 

 

In order to provide additional context, the population figure or number of buildings has been included, where relevant.

GreenActual for 2017/18 is better than the 5 year average.

RedActual for 2017/18 is worse than the 5 year average.

(1)An increase in the number of false alarms not attended, indicates a positive direction of travel.                  

 


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