Before the visit:
What date did we visit? *
When you were contacted to arrange the fire safety risk assessment audit, were you given the chance to agree a convenient date? * Yes No
Were you given information about what the fire safety risk assessment audit would involve? * Yes No
During the Visit
Was the Officer polite and courteous? * Yes No
Were you given the chance to discuss the results of the audit whilst the Officer was at your premises? * Yes No
Were you told about the Guidance Notes that are available or where to access the information and support required? * Yes No
Did the Officer seem supportive and willing to be flexible during the audit? * Yes No
Were you given the chance to agree on timescales for any necessary improvements? * Yes No
After the Visit
Did you receive a letter following the visit which confirmed any necessary actions? * Yes No
How easy to understand was the information in the letter? * Very easy Quite easy Quite difficult Very difficult
If it was quite difficult or very difficult to understand, why was this? English is not my first language There was too much jargon Other
If other please give details
Overall Experience
How would you rate your visit by North Yorkshire Fire and Rescue Service? * Excellent Good Satisfactory Poor Very Poor
If you have any further comments to make about the fire safety risk assessment audit carried out by North Yorkshire Fire and Rescue Service please use the box below
Please enter the two words you see below:*