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Hoax calls

Hoax calls can kill!

Hoax calls endanger the lives of others – if a fire crew is attending a hoax call they are not available to attend a real emergency.

It is illegal to make a hoax emergency call. If you are prosecuted you may face a fine of up to £5,000 or six months in prison.

If the Fire Service Control Operator suspects the call is suspicious, the caller will be ‘challenged’ by stating:

"This call is being recorded. If it is a false alarm we will inform the Police. Do you wish to continue?"

Even if you have caller identity restricted, the telephone number the call is made from is instantly known by the operator and all calls to the fire service control room are recorded.

Hoax calls cost the fire service millions of pounds each year, but worse than that they cost people’s lives!

Eventually, one of these calls will coincide with a genuine emergency and will cost someone their life. But time is running out for hoax callers.

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