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Contact us

HeadquartersPhoto of service headquarter

North Yorkshire Fire & Rescue Service
Thurston Road
North Yorkshire
Tel: 01609 780150

Training centre

Oaklands Way
(Off Stillington Road)
North Yorkshire
YO61 3FA
Tel: 01347 825550 

Deaf or hearing impaired

If you are hearing impaired or deaf, you may contact us using the text relay service. If calling from a textphone, for emergencies the telephone number to dial is 18000. For fire safety advice please dial 18001 01609 788635 or go the hearing impaired section of the website.

Complaints or Compliments about the Service or about fire safety standards

If you would like to make a compliment or complaint about the Service or wish to raise a concern about the fire safety standards in a premises please click here and fill in the appropriate form.

Fire Stations

Here are contact details for our fire stations. Please note that retained and volunteer fire stations are not crewed, so for phone enquiries contact the nearest shift or day crewed station, or alternatively Headquarters on 01609 780150.

Business Safety

If you need to contact us in relation to a business safety matter, please contact your nearest fire safety department using the numbers below, or phone our Headquarters on 01609 780150 and ask to speak to Fire Safety.

Harrogate 01423 504555

Richmond 01748 829973

Ripon 01765 646963

Scarborough 01723 374433

Skipton 01756 692560

York 01904 625272


If you want information about recruitment please visit the Working for Us section of this website or contact a member of our personnel department on 01609 788516 or via email

Community events and fire station visits

If you are holding an event and need to inform the Fire Service, please contact your local shift/day-crewed fire station or fill in the Organising a Public Event form. 

Twitter and Facebook

You can also find us on Twitter and Facebook.

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