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Contact us


North Yorkshire Fire & Rescue Service      
Thurston Road
North Yorkshire

Tel: 01609 780150

Training centre

North Yorkshire Fire & Rescue Service
Oaklands Way (Off Stillington Road)
North Yorkshire
YO61 3FA

Tel: 01347 825550          

Deaf or hearing impaired

You can register your phone with EmergencySMS service

The emergencySMS service lets deaf, hard of hearing and speech-impaired people in the UK send an SMS text message to the UK 999 service where it will be passed to the police, ambulance, fire rescue, or coastguard. Simply by sending an SMS message to 999 you can call for help and the emergency services will be able to reply to you.

If you are hearing impaired or deaf, you may also contact us using the Next Generation Text Service. If calling from a textphone, for emergencies the telephone number to dial is 18000. For fire safety advice please go the hearing impaired section of the website.

Complaints or Compliments about the Service or about fire safety standards

If you would like to make a compliment or complaint about the Service or wish to raise a concern about the fire safety standards in a premises please click here and fill in the appropriate form.

Fire Stations

Here are contact details for our fire stations. Please note that retained and volunteer fire stations are not crewed, so for phone enquiries contact the nearest shift or day crewed station, or alternatively Headquarters on 01609 780150.

Business Fire Safety

If you need to contact us in relation to a business safety matter, please contact your nearest fire safety department using the numbers below, or phone our Headquarters on 01609 780150 and ask to speak to Business Fire Safety.

Harrogate 01423 504555

Richmond 01748 829973

Ripon 01765 646963

Scarborough 01723 374433

Skipton 01756 692560

York 01904 625272


If you want information about recruitment please visit the Working for Us section of this website or contact a member of our personnel department via our reception number 01609 780150 or via email

Community events and fire station visits

If you are holding an event and need to inform the us about it, please contact your local shift/day-crewed fire station or fill in the Organising a Public Event form. 

Advertising Sales Calls

Please be aware that we don't sell advertising, so if you're contacted by someone claiming to be selling advertising on our behalf, it's a scam and should be reported to Trading Standards or the police.

Twitter and Facebook

You can also find us on Twitter and Facebook.

Breaking news Rss
  • Wed 22 Feb
    Incident Summary Day Shift 22nd February
  • Wed 22 Feb
    Incidetn Summary - Night Shift Tuesday 21st February
  • Tue 21 Feb
    Incident Summary - Day shift Tuesday 21st February
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