Complaints and compliments

If you have a complaint or compliment about any aspect of our service, you can contact us either by:

1. Direct contact at your local fire station
2. Telephone on 01609 780150.
3. Using one of our online forms below:

• Fire safety concerns
• Complaints
• Compliments

4. Writing to us at the Headquarters address:

Central Administration Office
North Yorkshire Fire & Rescue Service
Thurston Road
Northallerton
North Yorkshire
DL6 2ND

Please give us sufficient details to enable us to investigate the complaint and provide you with a response in the shortest possible time.

For more information about complaints, see:

• Complaints Procedure
• Complaints Policy

• Standards Sub-Committee page (for complaints about Members)