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North Yorkshire Fire and Rescue Service Launches Consultation on Integrated Risk Management Plan Proposals

30th June 2014

At its meeting on the 25th June 2014, North Yorkshire Fire and Rescue Authority agreed two proposals for consultation, which will form the Service’s Integrated Risk Management Action Plan for 2014/15.

The consultation will run until 5th September 2014, and there are separate feedback surveys for the two proposals.

Proposal One- Changes to Our Response to Automatic Fire Alarms

Automatic fire alarms (AFAs) are systems of fire detection and fire alarms that are, mainly, installed in non-domestic buildings.

In 2013/14 North Yorkshire Fire and Rescue Service attended over 1900 calls to automatic fire alarm activations that turned out to be false alarms. These account for around 24% of all our incidents.

Attendance at these false alarms means that fire service staff and resources are not available to attend fires or other emergencies, or are taken away from essential training or prevention (community safety) work.

We are therefore, proposing to change our response to automatic fire alarms in the following way;


  1. Not to attend automatic fire alarms between 08:00 and 18:00 at premises where people do not sleep, unless a fire has been confirmed (currently one fire engine will attend).
  2.  To reduce our attendance to automatic fire alarms at premises where people sleep and some other higher risk premises (e.g. significant heritages site and sites with high risk manufacturing processes or storage)  to one fire engine at all times (currently one fire engine will attend during the day and two at night).
  3. Not to attend specific premises where there are repeated false alarms from automatic fire alarms and where the causes of these are not being addressed. (This would be an option of last resort after dialogue with the responsible person.)

 Proposal Two- Proposed changes to charges for special service calls

Special service calls are incidents which do not involve fire or emergency medical assistance.

They are classified as:

1.    Emergency Special Service Calls

This would include calls which ‘involve the saving of a life or emergency rescue operations which release, or assist in the release of, persons from life threatening or dangerous situations, and all services of a humanitarian nature which promote human welfare or reduce suffering.” These include road traffic collisions, water rescues and dealing with chemical leaks.

2.    Non-Emergency Special Service Calls

This would include: pumping water from flooded buildings/vehicles where there is no question of danger to the public, removing chimney pots which have become a danger to the public, services which involve trapped animals or birds, providing safety cover at large public events etc.

The Fire and Rescue Services Act 2004, makes provision for fire authorities to charge for attending certain kinds of special service calls, as set by the Fire Authority. Currently we charge for some calls in certain circumstances.

As there is often an expectation from other organisations and members of the public that we will assist at non-emergency calls and because we want to aid public safety and well-being we are now proposing;

to cease charging for humanitarian special service calls of a non-emergency nature where the aim is to protect and support public safety and wellbeing.

Further information and the feedback surveys are available here:

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