What is a Safe & Well visit?

The visit involves us coming to your home to offer fire safety advice, including:

  • how to reduce and prevent fires
  • looking at any possible fire risks in your home
  • information about bedtime routines to help keep you safe at night
  • helping you to think about an escape plan
  • checking you have working smoke alarms and know how to test them

As part of our enhanced visits we can also give advice about health and wellbeing, as well fire safety information. This may include where to find support and further advice on:

  • giving up smoking
  • avoiding falls
  • keeping your home warm
  • living with dementia

Am I eligible? for a Safe & Well visit?

To find out if you are eligible for a Safe & Well visit please complete the Online Home Fire Safety Check below.  At the end of this check, you will be provided with safety advice relevant to you. Then, if you are eligible for a visit, you will be asked to submit your contact details.

 

What if I am not eligible?

If you’re not eligible for an in-person visit, this is because we don’t feel you are at an increased risk of fire. You will still receive personalised safety advice at the end of the online check, though.  If you still have concerns you can contact us on 01609 780150.

 

Book a Visit for yourself or someone else

To book a visit please use our online home fire safety check tool below.

Book a visit with our Online Home Fire Safety Check tool

If you are really concerned about a referral you have submitted then please call us on 01609 780150.

 

Domestic Abuse Fire Safety Referral Form

This form has been designed to refer high risk domestic abuse victims, at risk of arson threats. By using this form we will action any request that come in, regardless of the day or time

Domestic Abuse Fire Safety Referral Form

If you are really concerned about a referral you have submitted then please call us on 01609 780150.

 

Other ways to contact us

For any other enquiries you can call us on 01609 780150

You may call us for fire safety advice by using the text relay service.

 

Concerns about a juvenile fire setter

If you have concerns about a juvenile fire setter, please visit our FireSafe page to learn more about the scheme and find out the different ways to refer someone to us.

FireSafe page

Safe & Well video

 


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