It is important to fit smoke alarms in your home and to test them regularly. Working smoke alarms provide early warning and give you time to escape in the event of a fire occurring in your home.

In some circumstances we will supply and install smoke alarms free of charge as part of a Safe and Well visit, you can book a visit online or by calling our Fire Safety Advice Line on 01609 788545

All the alarms we supply come with a 10 year warranty, if you experience any issues during this 10 year period then you can ring Fire Angel on 0800 141 2561 and they will arrange for replacements.  Please check your fire alarm manual for other troubleshooting issues.


  • Never disconnect or take the batteries out of smoke alarms unless you intent to replace them immediately.


  • Always test your smoke alarms at least once a month by pressing the test button until the alarm sounds.
  • Always keep your alarm free from dust by regularly cleaning the outside with a soft cloth.


  • Avoid standing on a chair or table to reach your alarm, use a broom handle or walking stick to push the test button.


  • Remember You should fit a smoke alarm on each level of your home and test the battery regularly, by pressing the test button until the alarm sounds.
  • Remember do not put alarms in or near kitchens or bathrooms where smoke or steam can set them off by accident. The ideal position is on the ceiling, in the middle of a room, and on the hallway and landing, so you can hear the alarm throughout your home.
  • Remember to replace the batteries in your smoke alarms every year if it has removable batteries, the alarms we supply have 10-year batteries and cannot be removed.

Remember working smoke alarms save lives!

Carbon Monoxide Alarms

Carbon Monoxide is an odourless, colourless and tasteless gas which is poisonous. It can be produced by appliances that burn fossil fuels such as gas, coal, wood, or oil if they are not working properly.

To keep safe from carbon monoxide you should ensure that:

  • You have adequate ventilation in your property
  • You have any gas appliances serviced regularly by a competent person (Engineers should be GAS SAFE registered)
  • Have a carbon monoxide alarm in every room which has appliances that burn fossil fuels, make sure it complies with the British Standard EN 50291 and carries a British or European approval mark, such as a Kitemark.
  • You test your carbon monoxide alarms every month at the same time as your smoke alarm.

Carbon Monoxide alarms should be installed and maintained in line with the manufacturer’s instructions.

Please note we do not supply Carbon Monoxide detectors.